Registered NDIS Provider Craigieburn

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Yours Truly Support Services

NDIS Support in Craigieburn

Craigieburn is a vibrant, diverse community in Melbourne’s north, in the City of Hume, full of local facilities and a strong community feel. As an NDIS provider in Craigieburn, we’re proud to support people with disabilities in the area through services that are practical, personal and focused on what matters most to you. At Yours Truly Support Services, we take the time to understand your routine, goals and how you want to live. Whether you're new to the NDIS or looking for support that feels more in tune with your life, we’re here to help.

Get in Touch
A man carrying a shopping bag in a shopping centre

Qualified Team

Our support workers live locally in Melbourne’s north. They’re experienced, friendly, and genuinely committed to helping you live more independently. We build support around trust, respect and everyday life.

Local Expertise

We know Craigieburn and its surrounding suburbs. We can connect you with nearby services, programs and community groups to help you stay involved and feel supported.

Flexible Support

Life changes, and your support should keep up. We offer services that grow with you, so you always have the right level of help, whether short-term or long-term.

NDIS Registered

We meet all national quality and safety standards, but just as importantly, we make things simple and keep the focus on your goals.

Our services

NDIS Services We Offer in Craigieburn

“Every Individual. Every Need. Every Goal.”

We believe support should be personal and responsive, not generic. That’s why we work closely with people across Craigieburn to deliver meaningful help shaped around real life. Whether you need day-to-day assistance or longer-term planning, we’re here to make sure your support fits your life now and adapts as things change.

Individual Support (Core)

Daily personal care delivered with respect. We support mobility, hygiene, mealtime routines and high intensity care under Assistance with Daily Life (ADL).

Learn more about Individual Support (Core)

Household Management (Core)

Support with cleaning, laundry, meal prep and other everyday tasks, helping you keep your home safe, comfortable and functional.

Learn more about Household Management (Core)

Social and Community Participation (Capacity Building)

We support you to stay connected, whether that means attending events, joining local groups, or simply getting out and about more often.

Learn more about Social and Community Participation (Capacity Building)

Life Skills Development (Capacity Building)

Practical support to build confidence in everyday life, from cooking and budgeting to using public transport and planning your week.

Learn more about Life Skills Development (Capacity Building)

Respite Care (Core)

Our Short Term Accommodation (STA) gives you a safe, supported space to rest, and gives carers time to recharge, too. We have accommodation across Melbourne’s northern suburbs.

Learn more about Respite Care (Core)

Supported Independent Living

We also provide Supported Independent Living (SIL) services that help people with disability live independently while receiving daily support in a safe and comfortable home.

Learn more about Supported Independent Living

SIL Vacancies

Looking for a home with support? Through our SDA partners, we can help connect you with homes across Melbourne, and our team provides the SIL support in your home.

See current vacancies about SIL Vacancies

Rapid Hospital Discharge

We put NDIS support in place for the day you leave hospital. Ask your hospital team to refer you and we'll match you with support workers who live locally.

Learn more about Rapid Hospital Discharge
Know The Area

Local Resources in Craigieburn

Craigieburn has everything you need close by. From medical centres and therapy clinics to parks, libraries and community hubs, the area is well connected, making everyday life more convenient. We’ll work with you to find the places and services that fit your lifestyle. Whether it’s a quiet spot to relax, a group to join or practical help nearby, we’ll help you make it happen.

Shopping Centres

Craigieburn Central - is the area’s main retail hub, featuring a wide selection of shops, supermarkets, restaurants, and essential services. It offers accessible parking, wheelchair-friendly entrances, and plenty of space for comfortable movement. Whether you're grabbing groceries or meeting friends for coffee, this centre makes everyday errands simple and convenient. Highlands Shopping Centre - is a smaller, community-focused shopping precinct that includes a supermarket, pharmacy, cafés, and local services. The centre is easy to navigate with wide pathways and accessible facilities, making it ideal for quick visits or regular routines. It’s a great option for locals looking for a quieter and more relaxed shopping experience.

Community Services and Facilities

Craigieburn Community Services Hub - is a vital local resource, offering programs and services that support people living with disabilities and their families. From inclusive workshops and health services to social activities and referrals, the hub plays an important role in community wellbeing. The centre is fully accessible and staffed by professionals who understand diverse needs. Aitken Hill Community Centre - provides a welcoming environment for learning, connection, and local events. It features accessible meeting rooms, activity spaces, and a range of programs including art, fitness, and early years services. With its strong focus on inclusion, the centre encourages everyone to get involved and feel part of the community.

Local Parks and Gardens

Craigieburn Gardens Playground - is a welcoming outdoor space with open green areas, a well-maintained playground, and shaded seating. The park includes accessible walking paths and play equipment suited for children of all abilities. It's a perfect spot for a picnic, light exercise, or simply enjoying time outdoors with family and support workers. Golden Sun Moth Park - offers a peaceful natural setting, with walking trails that wind through native vegetation and open spaces. The park is designed to be inclusive and calming, with pathways that support wheelchair access and quiet areas for rest. It’s a great choice for gentle walks, mindfulness, or connecting with nature.

Libraries

Hume Global Learning Centre - Craigieburn is a learning and community space for people of all ages and abilities. The centre offers accessible computers, study areas, free internet, and a wide range of books and resources in multiple formats. Regular inclusive programs, from storytime to tech classes, ensure there's something for everyone.

Sports Facilities

Craigieburn Sports Stadium - is a large, modern facility offering indoor courts for basketball, netball, and more. The venue is fully accessible, with ramps, seating, and programs designed to include people with mobility needs. It’s a great place to stay active, whether you're a seasoned athlete or just starting out. Sprint Athletics Centre - caters to people of all abilities with its inclusive design and range of athletic facilities. Whether you're walking the track, participating in a program, or simply enjoying the space, the centre promotes health and fitness in a safe and supportive environment. The grounds are easy to navigate, with clear signage and accessible amenities.

Hospitals and Medical Centres

Craigieburn Central Medical Centre - is a trusted local clinic providing GP services, allied health, mental health support, and chronic condition management. It’s fully accessible, with friendly staff who understand the needs of NDIS participants. The centre is centrally located and easy to reach by public or private transport. Family Health Medical Centre - offers holistic healthcare in a welcoming and inclusive environment. From regular check-ups to specialised support, their team takes the time to understand your health goals and needs. The clinic is accessible, with flexible appointments and support staff who can help coordinate ongoing care.

Where to find us

NDIS Registered Service Provider in Craigieburn

Whether you're new to the NDIS or ready to change providers, we make the process simple and stress-free. We take the time to listen, with no pressure and no rush. All consultations are by appointment so we can give you our full attention.

Our office: Level 2/110 Cromer Ave, Sunshine North VIC 3020

Reviews

Feedback from Our NDIS Community

  • Harrison, age 8, smiling as he sits in a giant sweets-themed chair

    “I pray for these days to come quicker than they do.”

    Harrison, Age 8

  • Handwritten notes and rainbow-heart drawings from Jeolina, age 12, written to Arian

    “What it means to look after our dad.”

    Jeolina, Age 12

Read more from the families we support

Got Questions?

Frequently Asked Questions

Can’t see your question here? Call us on 1300 009 010 or fill out our contact form and we’ll be happy to help.

  • Yes. We're a registered NDIS provider supporting people across Melbourne's northern suburbs, including Craigieburn. Our support workers visit you at home and in the community, and you can call us on 1300 009 010 or fill out our contact form to get started.

Contact Us Today!

Get In Touch

As your NDIS provider in Craigieburn, we're here to help you build a more connected and fulfilling life. Let’s talk about the support that works best for you.

We're more than happy to answer any questions. Contact us by phone, email or through our contact form. Our Support Advisors are dedicated to providing you with clear, helpful information.

Phone

1300 009 010

Address

Level 2/110 Cromer Ave Sunshine North VIC 3020