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HOME SUPPORT THAT GOES FURTHER: PARTNERING WITH TRILOGY CARE
We’re proud to announce our official partnership with Trilogy Care, Australia’s fastest‑growing provider of the Support at Home program. We're joining forces to deliver exceptional aged care supports to older Australians who deserve nothing less than compassion, dignity, and respect.
At Yours Truly Support Services, we’ve always believed in putting people first, and with Trilogy Care by our side, we’re now expanding our mission to include even more tailored support for ageing individuals in our community.
Together, we’re now bringing deeper, more reliable in‑home aged care to people across Melbourne’s broad western and northern suburbs.
Why In‑Home Aged Care Matters
Most older Australians prefer to stay in the familiar surroundings of home. But staying safe and well often depends on having the right kind of support. That’s where in‑home aged care makes a difference.
With a Home Care Package, eligible people receive funded support to help with daily tasks: personal care, meals, excursions, cleaning and companionship. These services let you or your loved one maintain independence while staying connected to community and routine. Government-funded, flexible and informed by your needs, these packages let you choose the provider that best matches your values.
Our aim is simple: help you stay in your home, supported, confident and cared for.
What You’ll Get: Local, Personal, Reliable Support
Thanks to our partnership with Trilogy Care, Yours Truly now provides aged care with national backing and local warmth.
- Personal care and grooming - showering, dressing, medication reminders
- Meal preparation and nutrition assistance
- Housekeeping, cleaning and laundry
- Transport and errands - to appointments, shops or just out for a cuppa
- Social connection and outings - companionship, community events, friendly check‑ins
- Mobility support and light exercise encouragement
- Home safety checks and minor modifications
- Respite care so unpaid carers can take a break
It’s support that fits around your life, not the other way around. We’ll help you get the most out of your Home Care Package, adjusting budgets, choosing services, and changing supports when life shifts
A Team That Knows You
One of the biggest differences is our focus on trust and connection. You won’t see a new face every day. Your team will stay consistent - a handful of local support workers who learn how you like things done. That familiarity builds trust and makes everyday life feel easier.
Under the Trilogy Care framework, we also meet strict compliance, safety, and care coordination standards. That means you enjoy the stability of a national provider, delivered with the heart of a local team.
Why Our Approach Works
Respect and dignity
We value your story, strengths and rhythm of life. You’re never just a task list.
Flexibility
Want to try something new? Need more or less support? We're ready to adapt.
Community knowledge
We know Melbourne’s western and northern suburbs really well. We tap into local programs, events and opportunities so you stay engaged.
Care‑focused guidance
Whether it’s navigating My Aged Care assessments, understanding exit fees or reviewing unspent funds, we support you to use your plan wisely
Real Support For Real Life
Some providers focus on what's easy to deliver. We focus on what matters. Need someone to sit and listen? We're there. Need to attend regular appointments? We'll build that in. We notice small changes - moments others might miss.
Ready When You Are
Wondering how to get started? Getting aged care access needn’t be confusing.
First, you’ll contact My Aged Care for an ACAT (or ACAS) assessment. That assigns your Home Care Package with funding levels. Once you have it, you choose a provider, and now YTSS is an approved choice. We'll help guide that process if needed.
With Trilogy Care, We’re Growing Together
Teaming up with Trilogy Care means we can offer broader service coverage, enhanced compliance, and coordinated care planning, without losing the personal touch that defines Yours Truly. It’s support you can rely on.
Want to Know More About Aged Care Services?
We’re ready to support you or someone you care about. Getting the care and connection you need shouldn't be difficult. Let’s make it simple.
Get in touch today and let’s chat. You can call, email or contact us via our contact page. We’ll chat through your options, share how aged care works locally, and help you plan what’s best moving forward.
Let's Explore Your Options Together
We'd love to chat. Get in touch by phone, email, or through our contact form. Our friendly Support Advisors can make a plan with you, based on your own goals and abilities.
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4050159259
We recognise the objectives of the Convention on the Rights of Persons with Disabilities. We also acknowledge the traditional custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.
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